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Auckland Explore New Zealand, Australia & Fiji!tune
Bookme Review
HOT POOL Entry - Parakai Springs Hot Pools - General Entry
Posted by
chrispnz from New Zealand on
7 Feb 2024
chrispnz said...
This turned out to be an extremely unpleasant experience. Initially, only one slide was operational. Upon raising our concerns, we were informed that only one pump was in operation, despite the other pump running – the water level, however, was deemed too low, at least in my engineering perspective.
Suddenly, without prior notice, we were instructed to vacate the deep end of the outdoor pool due to a swim school setting up, limiting everyone else in the pool to just a quarter of the space. The staff displayed rudeness, and the on-duty manager adamantly refused a refund when I voiced my dissatisfaction. Considering the lack of communication regarding these issues at the time of ticket purchase.
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